Job title: Customer Service Representative
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Expertise: Call Centre & Customer Service
Salary: Negotiable
Job published: 19/07/2021
Job ID: 60785

Job Description

Job Summary 

Grow your Customer Service career with a market leading insurance advisory firm.  

 

Job Detail 

This is an exciting opportunity to join a nationally recognised business that has a strong company vision

 

If you’re a natural at communicating and defusing conflict, handle yourself well under pressure and have an attention to detail to match, we’d be interested in hearing from you. 

 

Here’s what you’d be doing 

As the Customer Service Advisor, you’ll be providing exceptional customer support by responding to calls in a timely manner, processing new and updating existing claims and amending customer information. You’ll also be expected to control and maintain office systems and procedures and work alongside the Account Management team to ensure the business provides an exceptional broking service whilst reaching KPIs. In additional to customer and administrative support, you’ll also be expected to prepare and communicate monthly client reporting, assist with project work and preparation of insurance documents and invoices, and provide systems training when appropriate. 

 

If this position takes your interest and you strongly believe that you have the relevant experience required, then please don't hesitate to send through an updated CV and making an application by clicking "apply now".

You MUST be available to start within the next two weeks, this is an urgent requirement. Interviews will take place ASAP. 

At Parker Bridge we make every effort to respond to all applications, however, sometimes the volume we receive is so large it is not possible. If you do not receive a response from us, please don't take it personally as we really value the effort you made to apply.